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Topic:An invitation to comment on the items that I never receive!


Reply to this topic Back to topic list (Replies:5 / Views: 615)
  • bluejay
    Member
    Posts:35
    5 DinoPoint™ gained for this post
    An invitation to comment on the items that I never receive!
    Posted: 08/14/2012 22:49 EST
    I got an invitation to comment on the items that I never received. Hmm, how funny is that.
    It's been a month already and yet, you people don't seem to bother to help me with my case at all. I even open a case on 08/07/2012 and have not got any replies from any of your staff to help solve my problem.

    How convenient is that!
  • DinoLily
    Administrator
    Posts:13803
    1 DinoPoint™ gained for this post
    An invitation to comment on the items that I never receive!
    Posted: 08/24/2012 04:24 EST

    Quote Content

    I finally got my purchase. Thank you so much!!!!!
    We are so glad you got your item. Hope you would like it. Looking forard to doing business with you.
  • bluejay
    Member
    Posts:68
    1 DinoPoint™ gained for this post
    An invitation to comment on the items that I never receive!
    Posted: 08/18/2012 21:26 EST
    I finally got my purchase. Thank you so much!!!!!
  • bluejay
    Member
    Posts:68
    1 DinoPoint™ gained for this post
    An invitation to comment on the items that I never receive!
    Posted: 08/15/2012 23:11 EST
    This is my "unresolved" case no.7655694483. It was posted on 08/07/2012 and no administrator or anyone from the customer service department has contacted me regarding my issue.

    What is the point of opening a case when no one bother to help you out? lol
  • bluejay
    Member
    Posts:68
    1 DinoPoint™ gained for this post
    An invitation to comment on the items that I never receive!
    Posted: 08/15/2012 23:06 EST

    Quote Content

    [Q]I got an invitation to comment on the items that I never received. Hmm, how funny is that.
    It's been a month already and yet, you people don't seem to bother to help me with my case at all. I even open a case on 08/07/2012 and have not got any replies from any of your staff to help solve my problem.

    How convenient is that!


    Dear bluejay

    Thanks for talking with DinoDirect.

    We are sorry to say that you haven't get a quickly reply from you case. Could you tell me the order number, so I can help you with it. please contact our customer service representative via the email, or live chat for direct answers:http://www.dinodirect.com/customerhelp/currency-USD.html. Our colleagues would be so glad to help you all the time.

    Wish you have a nice day!

    Yours
    Best Regards[/Q]

    Hi Dinolily, thank you for your reply. Here's my order number: 72879457-DD

    I really hope you can help me figure out what had happen to my ordered items.

    Thanks again and hope to hear from you soon.

  • DinoLily
    Administrator
    Posts:13803
    1 DinoPoint™ gained for this post
    An invitation to comment on the items that I never receive!
    Posted: 08/15/2012 02:44 EST

    Quote Content

    I got an invitation to comment on the items that I never received. Hmm, how funny is that.
    It's been a month already and yet, you people don't seem to bother to help me with my case at all. I even open a case on 08/07/2012 and have not got any replies from any of your staff to help solve my problem.

    How convenient is that!


    Dear bluejay

    Thanks for talking with DinoDirect.

    We are sorry to say that you haven't get a quickly reply from you case. Could you tell me the order number, so I can help you with it. please contact our customer service representative via the email, or live chat for direct answers:http://www.dinodirect.com/customerhelp/currency-USD.html. Our colleagues would be so glad to help you all the time.

    Wish you have a nice day!

    Yours
    Best Regards
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